REFUND,RETURN & SHIPPING POLICY

REFUND & RETURN POLICY

Refund Policy:

Refunds are issued only after verification and approval.

Refund Timeline: For approved refunds, we will credit the refundable amount into the source account within 5–7 business days.

Return Policy:

Returns accepted only within 7 days of delivery if the product is unused and in original packaging.

Replacement Timeline: For approved returns, we will deliver the replacement product within 5–7 business days.

Non-returnable Items:

- Opened or used products

- Products damaged by customer

- Discounted/sale items

- Hygiene-sensitive items

Return Process:

Email us at info@slipperywenwet.com with order details and photos for approval.

Cancellation Policy:

Orders can be cancelled only before shipment. Once shipped, cancellation is not possible.

Contact:

info@slipperywenwet.com

+91 9390391801

SHIPPING POLICY

Order Processing Time:

Orders are processed within 1–2 business days. Orders placed on weekends/holidays are processed the next business day.

Delivery Time:

Standard delivery timeline is 3–7 business days depending on your pincode.

Remote or rural locations may require additional time.

Tracking:

Tracking details will be shared via SMS/email once the order is dispatched.

Shipping Charges:

Shipping fees may vary depending on weight, destination, and courier partner.

Delivery Failure:

We are not responsible for failed delivery attempts caused by:

- Incorrect address entered by customer

- Customer unavailability

- Courier partner delays

Damaged or Missing Items:

If your package arrives damaged, contact us within 48 hours with photos/video for resolution.

Contact:

info@slipperywenwet.com

+91 9390391801